Article 26 of Warsaw provides that any complaint as to delay of baggage must be made at the latest within 21 days from the date the baggage was placed at the passenger’s disposal.
Similarly, under Article 31 of Montreal, a complaint must be made within 21 days of a passenger receiving their baggage.
If any of your checked bags are damaged or contents are missing, MIAT must be notified in writing within 7 days of your receipt of the checked baggage.
Delayed baggage claims must be made to MIAT in writing within 21 days of your receipt of the checked baggage.
In case of baggage delay, MIAT provides one-time payment of USD 50 to the passengers if the arrival city is not their hometown and do not have any acquaintance (family or friends) to get help so that they may purchase basic necessary goods.
If your bag doesn’t show up at the airport, notify the airline while you are still there. They will provide you with a reference number and ask you to fill out a Property Irregularity Report (PIR). Upon reception of your delayed luggage, you have 21 days to file a compensation claim under the Montreal Convention.
Lost luggage
If your delayed luggage doesn’t show up after 21 days or if the airline acknowledges that it is missing, your luggage is declared lost. You then have 2 years to file a compensation claim under the Montreal Convention, counting from the end of your trip.