Passengers with disabilities are categorized based on their medical conditions. The carrier must include the appropriate AIRIMP code in the passenger's booking.

• Wheelchair User – WCHR
• Blind Passenger – BLND
• Deaf Passenger – DEAF
• Passenger with Intellectual Disability – DPNA
• Passenger on Stretcher – STCR
• Meet and Assist Service – MAAS
• Special Attention Required – SP

If you need any of these codes added to your booking, please contact our Information and Enquiry Section at 11333999.

Travel Companion:

Passengers who cannot eat or use the restroom independently during the flight must be accompanied by a caregiver. The travel companion must meet the following requirements:

• Be fully aware of the medical condition of the passenger they are accompanying.
• Be able to assist the passenger in using the restroom and moving from one place to another during the flight.
• Be capable of evacuating the passenger in case of an emergency.
• Travel companion must be an adult aged 16 years or older.