Special service :: Guide Dogs

Guide dog accompanying passengers with vision or hearing impairment/disabilities is allowed to travel on board at no extra charge.

There should be SSR code DEAF/BLND with word “Service animal” confirmed on booking.

Passengers are required to provide following document at the check-in.

  • Certificate of Guide dog
  • All documents related government and quarantine regulations.


The dog must sit on the floor at the passenger feet with suitably harnessed and muzzled.

Notice to passengers